Government Funded Boilers

The Energy Company Obligation (ECO) is a government energy efficiency scheme in Great Britain to help reduce carbon emissions and tackle fuel poverty.

What is the scheme?

The scheme began in April 2013 with most of our customers qualifying under the Home Cost Reduction Obligation (HHCRO) Under HHCRO, obligated suppliers must provide measures which improve the ability of households to heat their homes.

This includes actions that result in heating savings such as the replacement or repair of a boiler, cavity wall insulation and loft insulation.

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Additional Information

You might have seen the term “Affordable Warmth” thrown around...

Affordable Warmth is focused on the part of the population most in need. This includes low income, vulnerable and fuel poor households. With ECO4, the Government has set the eligibility criteria which will result in approximately 6.6m households being eligible for the scheme. In addition, it will allow up to 25% of the obligation to be met through measures delivered under Local Authority Flexible Eligibility (LA Flex).

Reducing our overall Carbon Footprint...

In a nutshell, ECO4 is a scheme created by the UK Government in order to reduce our overall carbon footprint by making home heating more affordable and more efficient. It focuses on swapping out old and less efficient boilers with new energy efficient replacements, as well as renewing cavity wall insulation, under floor insulation and ‘room-in-roof’ insulation. All of these aspects work together to make it cheaper to heat your home by requiring less resources (gas and electric) to heat it.

Creating snug family spaces with warmth and comfort.

The Benefits

ECO funding enables cost-effective boiler upgrades, reducing energy consumption for homeowners, leading to long-term affordability in heating.

Cost-Effective Home Heating

1

Enhancing Low-Income Living with Insulation, Efficient Boilers, and Warmer, Comfortable Homes for Improved Well-being.

Improved Living Conditions

2

Boosting Sustainability Through Efficient Boilers and Insulation for Reduced Carbon Footprint in Housing Initiatives.

Environmental Impact

3

Frequently Asked Questions

We get questions daily regarding the boiler scheme...

Can I still claim if I'm working?

You do not need to be in receipt of benefits to qualify for a grant.
Who are the obligated suppliers?

British Gas Lakeside, 30 The Causeway Staines, TW18 3BY. Email: ECO scheme - British Gas Website: www.britishgas.co.uk Bulb EnergyBulb Energy, 155 Bishopsgate, Spitalfields, London, EC2M 3TQ. Email: eco@bulb.co.uk E (Gas and Electricity) James Thornicroft, Energy Services Manager, E (Gas & Electricity) Ltd, T3, Trinity Park, Birmingham, B37 7ES. Email: ECO@E.org Website: www.e.org E.ON EnergyLex Keel, Head of Obligation Delivery, Residential Solutions, Little Oak Drive, Sherwood Park, Annesley, NG15 0DR. Tel: 07790 948592 Email: alexis.keel@eon-uk.com Website: www.eonenergy.com Ecotricity, Alice Jefferies, Lion House, Rowcroft, Stroud, GL5 3BY. Tel: 01453 761 380 Email: compliance@ecotricity.co.uk Website: www.ecotricity.co.uk EDF EnergyGreen Hub (ECO Team): 0333 200 5119 Email: ECO@edfenergy.com Website: www.edfenergy.comESB EnergyTel: 0788 037 8170 Email: Kevin.minter@esbenergy.co.uk Website: www.esbenergy.co.ukFoxglove Energy16 North Mills, Frog Island, Leicester, Leicestershire, LE3 5DL. Tel: 0800 103 2702 Email: ECO@Outfoxthemarket.co.uk Website: www.outfoxthemarket.co.uk Scottish PowerHeather Watts Business Development Manager 320 St Vincent Street Glasgow G2 5AD Email: ecoenquiries@scottishpower.com Website: www.scottishpower.co.uk Shell EnergyJon Owens, Shell Energy Retail Limited, Shell Energy House, Westwood Business Park, Westwood Way, Coventry, CV14 8HS. Email: eco@shellenergy.co.uk Website: https://www.shellenergy.co.uk Octopus Energy2nd Floor, United Kingdom House, 164-183 Oxford Street, London, W1D 1NN. Tel: 0808 164 1088 Email: eco@octopus.energy Website: www.octopus.energy Ovo Energy1 Rivergate, Temple Quay, Bristol, BS1 6ED. Email: ECO@ovoenergy.com Website: www.ovoenergy.com Utility WarehouseThe Utility Warehouse, Network HQ, 333 Edgware Road, London, NW9 6TD. Tel: 0800 781 7777 UtilitaUtilita Energy Ltd, Utilita House, Moorside Road, Winchester, Hampshire, SO23 7RX. Tel: 03452 072 000 Email: ECO@Utilita.co.uk Website: www.utilita.co.uk
Who can apply for ECO4 Funding?

If your are in receipt of any of the following benefits: Pension Credit Guarantee Credit Element Income-related Employment and Support Allowance (ESA) Income-based Jobseeker’s Allowance (JSA) Income Support Working Tax Credits Child Tax Credits Armed Forces Independence Payment (AFIP) Attendance Allowance Carer’s Allowance Disability Living Allowance (DLA) Severe Disablement Allowance War Pensions Mobility Supplement Industrial Injuries Disablement Benefit Personal Independence Payment (PIP) Constant Attendance Allowance Child Benefit * *If you claim Child Benefit we will need to ask some additional questions to check if you qualify.
What measures can be installed under ECO if I'm a private landlord?

It is the eligibility of the tenant of the property, rather than the landlord, that needs to be considered for ECO4 retrofits. To reflect the Minimum level of Energy Efficiency Standard (MEES) for private rented sector (PRS) properties, the measure types that can be installed in PRS properties under ECO4 depend on the EPC rating. The following are eligible measures for PRS properties: PRS properties occupied by a member of the HTHG, or a person declared as eligible by the local authority with an initial SAP energy efficiency rating of E, F, and G are eligible to receive ECO4 measures.
Can I get a boiler replaced under ECO?

It is possible to get your boiler repaired, replaced, or upgraded under ECO4. For a broken boiler replacement to be eligible, immediately prior to the installation the premises must have an efficient boiler, which has broken down and cannot be economically repaired. However, the ECO4 scheme includes a cap on the replacement of all efficient broken heating systems. The following measures can be installed outside of the broken heating system cap: First Time Central Heating (FTCH) A heating system upgrade A renewable heating system A district heating connection An innovation measure The installation of heating controls Heating system upgrades (which are not capped) can only occur when the existing boiler is inefficient (non-condensing), otherwise, the boiler is instead eligible for a replacement subject to the cap. See Chapter 5 of the ECO4 Guidance: Delivery document for more information on eligible boiler measures.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

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